FAQ

1

How do you pronounce Kbuuk?

We get this question often, and although the spelling looks like something straight out of a Norse drama, the word Kbuuk simply comes from blending the words cloud and book, with an alternate spelling for uniqueness and discoverability. The pronunciation is intended to be a hard and swift K'bŏk, not Kā-bŏk or Kä-bŏk, but we forgive you if you don't get it right the first time, as long as you get it right after that. What's in a name anyway? How did the Bard put it? Doesn't a rose by any other name smell just as sweet. So, Kbuuk! Gesundheit.
2

Where do I publish?

You can create your e-book in the PubHub which is accessed using the link in the top navigation bar. Once inside the PubHub, please click the Publish drop down menu and Publish a new book. From there you have to complete 5 simple steps to publish your work.
3

If I have a problem, how do I get in touch with you?

Questions, problems, and feedback can all be directed to the support@kbuuk.com email address. Also, there is a feedback tab in the right margin of every page on the site which will submit issues and questions to the support@kbuuk.com address as well.
4

If I press the publish button am I bound to any terms?

No, publishing on Kbuuk is commitment-free. You can publish and unpublish at will. So if for any reason you decide you want to take your work down, go for it, it's yours!
5

I uploaded a book and nothing happened.

Currently the platform only supports IE, Chrome, Safari, and Firefox, so check first to see if maybe you are having a browser issue. When uploading a book, make sure that files are in .docx format. Sometimes larger Word files simply require a longer time to upload, so please be patient if you have a particularly large document.
6

The system requires .docx format, but I don't have that format, what do I do now?

Following the instructions on your word processor, you should be able to convert Mac .pages files to .docx format. Earlier versions of Word or Pages may require use of a third party online conversion tool such as zamzar or other conversion tool of your choice.
7

Am I giving away any of my rights if I publish in the PubHub?

Nope. When you choose to publish on the Kbuuk platform in the PubHub, you are distributing solely through the Kbuuk Bookstore, unless you have chosen to distribute to 3rd party channels. Think of it as publishing at will. The work is yours, so if at any time you wish to unpublish your work, return it to draft mode, and it will no longer be available for sale. However, individuals who have purchased or downloaded you work, will still retain access to the work on their individual bookshelf.
8
You can choose how much to withdraw and at what frequency. In the premium plan, you can withdraw at any time with no minimum balance. The basic plan has a threshold of $50.
9

Can I publish on Kbuuk if I am already published on another platform like Amazon or Smashwords?

Yes! We have built a platform that we think is super simple and a lot of fun to use. Please give it a try. Who knows, you might just fall in love and choose to use Kbuuk exclusively... or at least that's what we hope you do. If you know you are already published on Amazon or Nook through the self-publishing options on their site, please do not select the option for Kbuuk to publish your book on that particular channel. Usually these retailers only want one copy of your book on their site.
10

How can I help Kbuuk grow?

What a great question. We are always interested in hearing feature suggestions and helpful user experience stories. Please don't hesitate to reach out through the feedback tab or at support@kbuuk.com. We also appreciate retweets, mentions, blog posts, coffee-house mentions, guerilla marketing efforts...
11

How do you calculate my royalty payment?

We pay 80% of the net proceeds from any sale in the Kbuuk store to you. Net proceeds means the book price minus the transaction cost (for Paypal right now it is 5% + $0.05). Therefore, for a $3.00 e-book, the net proceeds would be $3.00 - (0.05 x $3.00 +$0.05) = $2.80. And the royalty for the $3.00 book sale would be $2.80 x 0.80 = $2.40. For any book published on a third party retailer (like Kindle, Nook, or Kobo) through our platform, we pay you 100% of the net proceeds. Usually, the third party retailers charge between 30% and 50% of your e-book price for each sale. This means for a $3.00 e-book published through Kbuuk on the Kindle, the net proceeds will be $2.10; all of which you get to keep.
12

What are the supported Browsers?

Public bookstore site supports all major browsers, the publishing portal PubHub supports these browsers: Internet Explorer 7 or later, on Windows Vista or higher; Mozilla Firefox 2.0 or later; Google Chrome (Vista or higher. XP on Chrome 6 or newer. OS X 10.5.7 or higher on Chrome 5.0.342.1 or newer); Safari 2.1 or later (Mac OS X 10.5.6 or higher and Windows Vista or higher)
13

Do you have a support issue?

Our goal is to make the software so easy to use that support is redundant. However, we know that things can come up. Feel free to reach out to this email address: "support" at kbuuk.com. Alternatively, you could fill out the "Feedback" tab at the bottom of every page with your question.

About Kbuuk

  • Our Story

    Inspired by the past and excited for the future, Kbuuk charges ahead.

  • Our Manifesto

    Kbuuk empowers authors worldwide. Come see what empowers us!

  • The Team

    Meet the Team. Find out who is behind every line of code.

Find out first:

Kbuuk Reader